+86 13355223367

86 13355223367

sales@xingfeimachine.com

our services

Pre-sales Service

• Conduct in-depth docking of customers' customized mesh specifications and tailor exclusive solutions. • Sincerely invite global merchants to visit XINGFEI factory, with one-stop supporting services including airport pick-up and drop-off, accommodation and catering. • Organize customers to observe the real-time operation of equipment on site, trial-produce samples according to requirements, and assist in the inspection and acceptance of finished products.

• Customers can connect with XINGFEI technical engineers at any time to track the progress of equipment manufacturing in real time. • After the equipment passes the quality inspection, the trial operation process will be initiated. Customers can go to the factory for on-site inspection, and obtain trial operation videos and HD image materials of finished product specifications simultaneously.

• Provide a full set of technical guidance documents including mesh welding machine site layout drawings, installation and commissioning tutorials, and equipment operation manuals. • Open an online technical support channel to ensure that equipment faults are responded to and resolved within 48 hours, minimizing downtime to the greatest extent. • Support overseas on-site services. Professional engineers can be dispatched to the site to complete equipment installation and commissioning according to customer needs, and carry out systematic skill training for workshop operators. • Build a global spare parts supply network to achieve rapid response and distribution of spare parts demand. • XINGFEI engineers regularly visit overseas customer factories to conduct equipment inspection, maintenance and repair work, effectively extending the service life of equipment. •1-year global coverage. For international orders, we cover defect-related repairs/replacements . Post-warranty.

Our wire mesh machinery supports full customized development to satisfy diverse demands from various industries in terms of mesh aperture, wire diameter, production output, finished mesh types and raw material compatibility. Hence, we deliver one-stop full-cycle services covering demand communication, mechanical drawing design, production assembly and finished machine delivery. If you only have initial production ideas, we can arrange one-on-one communication with our professional engineers and supply a preliminary customized plan within 48 hours. Alternatively, you may send us your detailed technical parameters or mesh drawing files first. Our technical team will conduct professional evaluation and offer cost-effective, production-optimized equipment suggestions accordingly.

Our Commitments

Guaranteed Quality

Transparent Technology

On-Time Delivery

Rapid Response

Our Commitments

Customized Machinery

Strict Inspection

Global After-sales Service